I love this backpack and it came exactly as expected. I have always preferred using small backpacks instead of purses, but the one I was previously using was getting uncomfortable. These straps aren't padded (which I prefer because I think it looks better this way) but I have not noticed it creating any discomfort. I was actually worried of this being a little too BIG but it's perfect sized for what I was looking for. It can carry all my necessities and then some, I can even stuff a small hoodie in here if I really wanted, but mostly just have my phone and wallet, but it's also big enough to carry some books or a journal.
It's very basic but that is exactly what I wanted.